Connect· AI voice calling platform
AI phone calls for every TeckApps product
TeckApps Connect is the AI voice calling platform behind AI-Agent-Calling. Your application sends a workflow, a contact and some context; Connect places the call, holds a natural conversation, pulls out the answers the workflow asks for, and returns the result.
What you can do with Connect
Agents and workflows
An agent holds the persona and voice; a workflow holds the goal, the questions, the fields to collect and when to escalate. A new use case is a new workflow, not new code.
Outbound calls by API
Queue a call with one request, to go now or at a scheduled time, and get the result back by webhook or by polling.
Inbound answering
Calls to your numbers, and people ringing back, are answered by the same agent, workflow and approved script.
Transcripts, recordings and results
Every call keeps its transcript, recording, summary, outcome and the structured answers the workflow asked for.
Escalation to a person
Agents can transfer a call to a person, and calls that meet a workflow's escalation rules are flagged for your team.
Calling compliance
Do-not-call and consent are checked at the moment of dialing, calls stay inside calling hours in the contact's time zone, and every opening line is checked for an AI disclosure.
AI built into Connect
Hire, Engage and Mandate already place their AI calls through Connect. Any other system can too, through its REST API and signed webhooks.
- Natural AI voice conversations that say they are AI
- Answers pulled from each conversation into the workflow's fields
- AI call summaries, outcomes and escalation flags
- Powers AI-Agent-Calling in Hire, Engage and Mandate
Why teams choose Connect
Add a calling use case by writing a workflow, not code
Know every call's outcome from the API or signed webhooks
Opt-outs, consent and calling hours are checked before every dial
Works with the rest of TeckApps
Connect runs on the same platform and AI as every other TeckApps product.